Shipping & Returns

S H I P P I N G

Every effort is made to dispatch your order as soon as possible, but please allow 1-3 business days for your order to be processed (this is in addition to delivery times).

AUSTRALIA

All orders are sent from Melbourne, Victoria - via Australia Post:

• Flat-rate standard parcel post (tracked):   $10.50
• Express post: $14

Orders over AUD $75 will receive free standard delivery (no code required). An option to upgrade to Express post is available at check-out, for a fee of $5.50.

Should you wish to combine postage on multiple orders, please use the code 'COMBINE' at check-out on subsequent order/s.

OVERSEAS

International shipping is currently available to Canada** & the United States**

Orders are sent as 'standard parcels' with Australia Post, and have an estimated delivery time of approximately 9-12 business days (between major metro areas), at a set fee of AUD$20.

# Please note that estimated delivery times may be affected by factors outside of the postal carrier's control (eg. customs delays, COVID-19 restrictions...)

> If you require postage to a different region, please email info@lacrozcreations.com to see if shipping to your country can be arranged.

**Buyers are responsible for any customs & import taxes that may apply.

R E T U R N S

Due to hygiene reasons, returns/exchanges are not offered.  However, should there be any issue with your order, please do not hesitate to email info@lacrozcreations.com